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  • EPCS Solution
    • High-Level Product Description and Features
      • Solution Architecture
        • Guides
          • Installation and Configuration
            • System Requirements
              • Software Requirements
              • HealthCast EPCS Server Installation and Configuration
                • HealthCast EPCS Install on Citrix
                  • HealthCast EPCS Install on Endpoint
                    • HealthCast EPCS Install on Enrollment Workstation
                    • Administration Guide
                      • Server Configuration for EPCS
                        • Obtaining Records and Reports
                        • Enrollment Guide
                          • Institutional Enrollment
                            • Enrolling Users for PingMe Service
                              • Enrolling Users with Fingerprint Biometrics
                          • FAQs and Troubleshooting
                            • Frequently Asked Questions - ExactAccess Client
                              • Do I have to use Windows 10 or Windows 2016 for my XA client installations?
                              • Are there specific versions of the operating system that are not supported?
                              • Can I continue to use an older client while updating to the latest server version?
                              • Can I continue to use an older server while updating to the latest client version?
                            • Frequently Asked Questions - ExactAccess Server
                              • Why do I need to add a dependency registry key to the services?
                              • Why do you recommend Windows Authentication mode? Can SQL Authentication be used?
                              • Does XA support databases other than Microsoft SQL Server?
                              • How can I quickly determine the version of Microsoft SQL server?
                                • Can I configure the ProxCard server to always save passwords, or set a high password save time so that passwords are never expired?
                                • What is the maximum password save time for ProxCard server?
                          • ExactAccess
                            • ExactAccess Client
                              • Post-Installation Prerequisites
                              • Kiosk Mode Installations
                                • Standard Installations
                                  • Remote or VDI Installations
                                    • Registry and Install Settings
                                      • Kiosk Mode Configuration
                                        • Authentication
                                          • RapidIdentity Portal Integration
                                            • Recommended Policies for Kiosk Mode workstations
                                              • Privacy Shield
                                                • Screen Saver for XA Client
                                                • Shell Replacement
                                                  • User Drive Mapping
                                                    • Logoff Cleanup Configuration
                                                    • Standard Mode Configuration
                                                      • Customizations
                                                        • Application Auto-Launch
                                                          • Citrix Connectivity
                                                          • Desktop Presentation
                                                            • RapidIdentity SnapAPP
                                                              • Logging Overrides
                                                              • Message of the Day
                                                                • Notification Plug-in Configuration
                                                                  • On-screen Notifications
                                                                  • Upgrade
                                                                  • Tools for Management
                                                                    • ExactAccess Administrator
                                                                      • ExactAccess HelpDesk
                                                                        • HCI Deploy Console
                                                                          • HCI Deploy Publisher
                                                                            • ProxCard Administrator
                                                                            • Workflows
                                                                              • Kiosk Mode - Full SSO
                                                                                • Kiosk Mode - Passthrough
                                                                                  • Remote Kiosk Mode
                                                                                    • Roaming Sessions
                                                                                      • Standard Mode Installation
                                                                                        • VDI Citrix
                                                                                          • VDI VMware
                                                                                          • Glossary
                                                                                          • Frequently Asked Questions
                                                                                            • Known Issues
                                                                                              • Windows 10 Considerations
                                                                                              • Virus Scanning Exclusions
                                                                                              • ExactAccess Server
                                                                                                • Target System Requirements
                                                                                                  • First Time Installation (SSO)
                                                                                                    • Server Configuration Tool
                                                                                                    • Configure Directory Service
                                                                                                    • Manual Configuration
                                                                                                    • Example Output
                                                                                                    • Domain Controller Round Robin
                                                                                                    • Domain Controller Settings
                                                                                                    • Administrative Role
                                                                                                    • Cache Memory
                                                                                                    • ProxCard Server
                                                                                                    • auditServer
                                                                                                    • Local Record Count
                                                                                                    • E-Mail Configuration
                                                                                                    • Remote Authentication Server
                                                                                                    • Testing your Installation
                                                                                                  • Passthrough (HealthCast ProxAuth)
                                                                                                    • Passthrough Target System Requirements
                                                                                                    • Installation (Passthrough)
                                                                                                    • ProxCard Administration
                                                                                                  • Upgrade
                                                                                                    • ExactAccess Administration
                                                                                                      • Database Backup and Recovery Planning
                                                                                                      • HCI ExactAccess Server Availability Monitor Service
                                                                                                      • Server Status Monitoring Tool
                                                                                                      • Troubleshooting Topics
                                                                                                    • Anti-virus Directory and Port Exclusion Recommendations
                                                                                                      • Service Configuration
                                                                                                        • Prox Card Server
                                                                                                        • Remote Authentication
                                                                                                        • SSO Server
                                                                                                        • HCI Deploy
                                                                                                        • auditSERVER
                                                                                                        • E-mail Configuration
                                                                                                        • Server Availability Monitor
                                                                                                      • Frequently Asked Questions - Server
                                                                                                        • Known Server Issues
                                                                                                        • Older Server Versions
                                                                                                        • Customizations - Server
                                                                                                          • Logging Overrides - Server
                                                                                                      • Secure Patient Desktop
                                                                                                        • Installation
                                                                                                        • Configuration
                                                                                                          • Registry Settings
                                                                                                          • Support
                                                                                                        • Copyright Notice
                                                                                                      • QwickACCESS
                                                                                                        • QwickACCESS for Chrome Devices
                                                                                                          • Solution Architecture
                                                                                                          • Solution Requirements
                                                                                                          • Setup
                                                                                                            • Getting Started
                                                                                                            • Configure
                                                                                                            • Install
                                                                                                            • Test
                                                                                                          • User Quick Start Guide
                                                                                                          • FAQ
                                                                                                          • Support
                                                                                                        • QwickACCESS to VDI for Linux
                                                                                                          • Product Features
                                                                                                          • Solution Architecture
                                                                                                          • Solution Requirements
                                                                                                          • Pre-Installation
                                                                                                            • Related Software - Linux
                                                                                                          • Install / Uninstall
                                                                                                          • Client Configuration
                                                                                                            • General
                                                                                                              • Application
                                                                                                                • Server
                                                                                                                  • Advanced
                                                                                                                  • Support
                                                                                                                • Frequently Asked Questions
                                                                                                                • Troubleshooting
                                                                                                              • QwickACCESS to VDI for Windows
                                                                                                                • Product Features
                                                                                                                • Solution Architecture
                                                                                                                • Solution Requirements
                                                                                                                  • Citrix Support Matrix
                                                                                                                • Pre-Installation
                                                                                                                  • Related Server Software
                                                                                                                • Installation
                                                                                                                  • Interactive Install
                                                                                                                  • Silent Install
                                                                                                                  • Remote Deployment Steps
                                                                                                                  • Uninstall
                                                                                                                • Configuration
                                                                                                                  • General
                                                                                                                    • Application
                                                                                                                      • Server
                                                                                                                      • Advanced
                                                                                                                        • Support
                                                                                                                        • Frequently Asked Questions
                                                                                                                        • Troubleshooting
                                                                                                                    • QwickACCESS to Windows
                                                                                                                      • Product Features
                                                                                                                      • Solution Architecture
                                                                                                                      • Solution Requirements
                                                                                                                      • Pre-Installation
                                                                                                                      • Installation
                                                                                                                        • Interactive Install/Uninstall
                                                                                                                        • Silent Install/Uninstall
                                                                                                                      • Configuration
                                                                                                                        • General Tab
                                                                                                                        • Server
                                                                                                                        • Support
                                                                                                                      • Frequently Asked Questions
                                                                                                                      • HealthCast Support
                                                                                                                    • QwickACCESS for IGEL
                                                                                                                      • Solution Architecture
                                                                                                                        • Solution Requirements
                                                                                                                        • Setup
                                                                                                                          • Getting Started
                                                                                                                          • QAX-IGEL Files
                                                                                                                            • Adding the QAX-IGEL Files to the UMS Console
                                                                                                                              • Environment Variables
                                                                                                                                • Shared Session Mode Workflows
                                                                                                                                • Deploying QAX-IGEL to the Endpoint Devices
                                                                                                                                • Test
                                                                                                                              • QwickACCESS for IGEL - Frequently Asked Questions
                                                                                                                                • Frequently Asked Questions
                                                                                                                              • Uninstall Solution
                                                                                                                                • Turning off the QwickACCESS Autostart Feature
                                                                                                                                • Rebooting the Device
                                                                                                                                • Uninstalling the QwickACCESS Application
                                                                                                                              • User Quick Start Guide (Unique Session Mode)
                                                                                                                                • User Self-Registration
                                                                                                                                • Tap-In
                                                                                                                                • Tap-Out (Securing the User Session)
                                                                                                                                • Tap-Over
                                                                                                                              • QwickACCESS Server
                                                                                                                            • Server Side Software
                                                                                                                              • ADPWR
                                                                                                                                • System Requirements
                                                                                                                                  • Server Software Requirements
                                                                                                                                • Installation/Uninstall
                                                                                                                                  • Application Pool
                                                                                                                                • Configuration
                                                                                                                                  • Configure Auto-Start Feature (optional)
                                                                                                                                  • Configure ExactAccess (XA) to use AD-PWR
                                                                                                                                • Using AD-PWR
                                                                                                                                  • FAQ
                                                                                                                                    • Troubleshooting
                                                                                                                                  • Lynx 1.6.0
                                                                                                                                    • Overview
                                                                                                                                    • Solution Architecture
                                                                                                                                    • Requirements
                                                                                                                                    • Compatibility with QwickAccess Client Software
                                                                                                                                    • Setup
                                                                                                                                      • Getting Started
                                                                                                                                      • Install/Upgrade/Uninstall
                                                                                                                                      • Configure
                                                                                                                                        • Test
                                                                                                                                      • Lynx Admin
                                                                                                                                        • Proximity Card Management
                                                                                                                                        • Reports
                                                                                                                                          • Settings
                                                                                                                                            • End Point
                                                                                                                                            • Troubleshooting
                                                                                                                                              • Log File location
                                                                                                                                              • Config File Location
                                                                                                                                              • Program files location
                                                                                                                                          • Lynx 1.5.x
                                                                                                                                            • Lynx Server
                                                                                                                                              • Solution Architecture
                                                                                                                                              • Solution Requirements
                                                                                                                                              • Setup
                                                                                                                                                • Database Upgrade
                                                                                                                                                • Lynx Admin
                                                                                                                                                  • Proximity Card Management
                                                                                                                                                  • Reports
                                                                                                                                                    • Settings
                                                                                                                                                      • End Point
                                                                                                                                                        • Prox Card
                                                                                                                                                        • SSPR
                                                                                                                                                          • License
                                                                                                                                                        • Troubleshooting
                                                                                                                                                          • Support
                                                                                                                                                            • Appendices
                                                                                                                                                              • Appendix 1: How to set up Dell/Wyse WTOS thin clients
                                                                                                                                                                • Configure Using FTP and wnos.ini
                                                                                                                                                                  • Configure using Thin-Client GUI
                                                                                                                                                                • SSO Audit Monitor
                                                                                                                                                                  • Installation
                                                                                                                                                                    • System Requirements
                                                                                                                                                                  • HealthCast Customization Guides
                                                                                                                                                                    • ExactAccess Client Customization Guide
                                                                                                                                                                      • Appearance and Branding Customization
                                                                                                                                                                        • Toolbar Appearance
                                                                                                                                                                          • Desktop Appearance
                                                                                                                                                                            • Desktop Sub-node List
                                                                                                                                                                              • Kiosk Mode Appearance
                                                                                                                                                                              • Workspace Optimization Customization
                                                                                                                                                                                • Toolbar Workspace Optimization
                                                                                                                                                                                  • Desktop Workspace
                                                                                                                                                                                    • Kiosk Mode Workspace
                                                                                                                                                                                • Epic Authentication Plug-in
                                                                                                                                                                                  • Installation
                                                                                                                                                                                    • Settings and Considerations for Epic 2018 and Newer
                                                                                                                                                                                    • Configuration
                                                                                                                                                                                      • Setting Up Primary Authentication Device in Hyperspace for User Login
                                                                                                                                                                                      • Configuring Identity Automation Authentication Devices in Epic Hyperspace
                                                                                                                                                                                      • Debugging ExactAccess Credential Passthrough Issues
                                                                                                                                                                                      • Configuring Epic to use EPCS Authentication
                                                                                                                                                                                        • Creating the EPCS Authentication Device
                                                                                                                                                                                    • MSI Properties and Registry Settings

                                                                                                                                                                                    HealthCast

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                                                                                                                                                                                    • HealthCast
                                                                                                                                                                                    • EPCS Solution
                                                                                                                                                                                    • Guides
                                                                                                                                                                                    • Administration Guide
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                                                                                                                                                                                    Administration Guide

                                                                                                                                                                                    Once the server configuration is personalized, users can then be added to the database.

                                                                                                                                                                                    The Administration Guide aims to provide the administrative user with instruction needed to prepare the user for enrollment.

                                                                                                                                                                                    This section includes:

                                                                                                                                                                                    • Server Configuration for EPCS

                                                                                                                                                                                      • RapidIdentity Server EPCS Configuration

                                                                                                                                                                                        • Creating New Fingerprint Profile

                                                                                                                                                                                          • Changing the Number of Fingerprints

                                                                                                                                                                                        • Creating New OTP Profile

                                                                                                                                                                                        • Creating HealthCast EPCS Authentication Sets for Users

                                                                                                                                                                                          • Configuring the Authentication Sets

                                                                                                                                                                                        • Creating an Authentication Set for Enrollment Supervisors

                                                                                                                                                                                        • Creating a New Role for the Enrollment Supervisor

                                                                                                                                                                                      • ExactAccess Server Reporting Configuration

                                                                                                                                                                                        • Creating Reports for SSO Audit Monitor

                                                                                                                                                                                    • Obtaining Records and Reports

                                                                                                                                                                                      • Reporting from the RapidIdentity MFA Server

                                                                                                                                                                                        • Generating Audit Log Reports

                                                                                                                                                                                        • Generating Reports on Lists of Users Enrolled in HealthCast EPCS

                                                                                                                                                                                        • Verifying Enrollment Supervisor Status

                                                                                                                                                                                      • Reporting from the ExactAccess Server

                                                                                                                                                                                        • Generating SSO Audit Monitor Events

                                                                                                                                                                                          • SSO Audit Monitor Events for All PingMe Attempts

                                                                                                                                                                                          • SSO Audit Monitor Events for All Fingerprint Attempts

                                                                                                                                                                                          • SSO Audit Monitor Events for All PingMe OTP Attempts

                                                                                                                                                                                          • SSO Audit Monitor Events for All PingMe Push Attempts

                                                                                                                                                                                      • Extracting SSO Audit Monitor Reports

                                                                                                                                                                                    In this section:

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