HealthCast

SSPR

Self-Service Password Reset (SSPR) is now available in this Lynx version. By default, SSPR capability is turned off and must be configured in the Settings menu.

Self-Service Password Reset (SSPR) Settings
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Is SSPR enabled?

If you wish to use the self-service password reset feature you will need to change this setting to Yes.

Are users required to register with SSPR?

These settings control whether SSPR is required, or optional. If required, you can determine the total number and time between registration prompts.

  1. Registration is required before next sign-on.

    1. This setting is the most restrictive and no grace period is allowed.

  2. Registration is required after a grace period.

    1. The two user-defined settings allow you to set the maximum number of times the user will be prompted to register, as well as how much time will pass between prompts. If they have declined the maximum number of times they will be forced to register the next time they sign on.

  3. Registration is optional.

    1. The two user-defined settings allow you to set the maximum number of times the user will be prompted to register, as well as how much time will pass between prompts. If they have declined the maximum number of times they will not be forced to register the next time they sign on and no further prompts to register will be shown.

How many security questions will a user be required to answer when registering with SSPR?

Choose the total number of questions that the user will be required to answer when registering for self-service password reset. The questions and (encrypted) answers will be saved in the Lynx database for each user.

How many security questions will a user be required to answer when resetting their password?

Choose the total number of questions that the user will be required to answer when resetting their password.

Note

When you are done making your SSPR setting changes, you will need to click the Save button to persist your settings in the Lynx database.