HealthCast

Support
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Support Information

The information provided in this section is reference information only; there are no settings to configure here. Please use the information provided on this page to contact Identity Automation for support.

QwickACCESS

  1. Configuration file location: The location of your qa.ini file will be shown here.

    1. The qa.ini file contains all of the configuration data for QwickACCESS. The Configuration file location will show the correct location for your system. It is helpful to know the location of this file if you will be installing QwickACCESS silently on multiple machines at once.

  2. Debug log files location: The location of your debug log file will be shown here.

    1. The debug log file contains logging information for QwickACCESS. The location shown in this section will be correct for your system.

The files in this location will be named qa-log-....txt. The documents will be numbered zero through 4. Please attach a current copy of theses debug log files when contacting Identity Automation for support or technical questions.