FAQ
What is QwickACCESS for Chrome Devices?
QwickACCESS for Chrome Devices allows a user to quickly and securely access their Citrix session by using their proximity badges without repeatedly entering their username and password. QwickACCESS for Chrome Devices strengthens compliance with data privacy and security regulations, and helps resolve desktop security, application delivery, and user productivity challenges. For more information, please refer to our home page
What are the benefits of QwickACCESS to Chrome Devices?
This solution improves user convenience and productivity by allowing users to access their Citrix session quickly and securely by simply tapping their proximity badge, the same badge that they already carry for building access and identity purposes, eliminating the need to manually enter passwords multiple times throughout the day.
QwickACCESS for Chrome Devices also strengthens compliance with data privacy and security policies. Rolling, configurable password-save time refreshes with each badge-tap essentially rewarding users who tap out to secure their work. Data privacy is also maintained by enabling users to quickly secure another user's active session with the tap-over feature if that previous user forgets to do so. QwickACCESS for Chrome Devices also supports user compliance with organization policies by automatically locking a user's session after a predetermined amount of time.
QwickACCESS for Chrome Devices is also beneficial to the IT department because it is easy to deploy and manage. In addition, it can run in front of any single sign-on solution, does not require a sophisticated IT department, and it leverages Active Directory structure and security features.
What happens if a user doesn't have their badge or doesn't want to use their badge?
Users can still manually login with their Active Directory username and password to access their Citrix session. If the user has forgotten their badge at home, they can simply get a temporary badge from the help desk and re-enroll.
Do I need my proximity badge to use the QwickACCESS App?
No, users can manually login with their Active Directory credentials and manually disconnect their session without proximity badge functionality
Does securing my session log me off of that machine?
No, securing a session saves and locks that users session to be access anywhere at a later time. The session remains connected to the end-point to enable instance access without any re-connection time when the user returns. If you wish to disconnect and logoff from your Citrix session, simply disconnect or logoff your session on Citrix.
What should I do after realizing I forgot to secure my last session?
Either go back to the machine with your active session and tap your badge to secure the session, or tap your badge on any other machine running QwickACCESS. By tapping in to a new machine, your old session will automatically disconnect from the first machine and transfer to the new machine
What should I do if I tap-over another user’s session and they need to re-access it?
Nothing, QwickACCESS’ proximity badge functionality allows users to access/re-access their work session on any device running QwickACCESS on the shared network, with no need to work on only one machine