HealthCast

Install/Upgrade/Uninstall
Install

  1. Run the installation file, "Lynx-1.6.0.9-Setup.exe". Note: The actual file name may be slightly different depending on which version you are installing.

  2. Choose to accept or decline the End-User License Agreement. You must accept the license agreement to proceed with the installation.

  3. Allow the installation wizard to run to completion. Click Finish to exit the wizard.

  4. Perform the Lynx configuration procedure (see the Configure section of this document).

Upgrade

If Lynx 1.5.3 (and below) is currently installed on the system, you won’t be able to perform an upgrade to Lynx 1.6.0 without first uninstalling Lynx 1.5.3 (and below) and removing files/and folders that are left behind after uninstalling. Please follow the steps below to upgrade to Lynx 1.6.0. 

  1. Uninstall the previous version of Lynx by using Windows “Programs and Features” app (Control Panel > Programs > Programs and Features). Note: Don’t use the Windows “Apps & features” app because it will cause an error when trying to uninstall Lynx.

  2. Next, locate the RemoveServiceAndFolder.ps1 file in the package that contains the Lynx 1.6.0 deliverables.

  3. Run the RemoveServiceAndFolder.ps1 file as an administrator.

  4. Now run the Lynx-1.6.0.9-Setup.exe file to install Lynx 1.6.0.

Important

Lynx 1.5.x (and above, including Lynx 1.6.0) uses a different encryption key than previous versions. Because of this, existing Lynx 1.4 (or below) database data cannot be decrypted by Lynx 1.6.0. This means that existing users will be prompted for their password the first time they tap in after Lynx has been upgraded from Lynx 1.4 (or below) to Lynx 1.6.0. They won’t need to re-register their cards, only provide their password.

Important

After upgrading from a previous version of Lynx you will need to re-enter the settings that you had previously. This is because the upgrade to Lynx 1.6.0 will not preserve the previous settings. To reapply your previous settings after an upgrade, open the Lynx Admin web app and click the “Settings” tab on the left. Then go through each of the settings tabs and values to ensure they meet your requirements. Make changes as needed. Note that Lynx 1.6.0 now allows you to create settings profiles. Please see the section “Settings Profiles” in this document for more information.

Database Update Instructions

Lynx 1.6.0 can be configured to use an embedded database or a Microsoft SQL Server database. If you are using the embedded database, then no further action is required. If you are using a Microsoft SQL Server database with a previous version of Lynx, then you must upgrade the database to support Lynx 1.6.0. Follow these instructions to upgrade your existing SQL Server database.

  1. After the installation or upgrade to Lynx 1.6.0, open the Windows Services app (services.msc) and find the HealthCast Lynx service in the list.

  2. Stop the HealthCast Lynx service.

  3. Double-click the HealthCast Lynx service to open its property pages.

  4. Click the Log On tab.

  5. Select the This account radio button and enter the credentials for an account that has read and write privileges to the Lynx database on SQL Server.

  6. Click OK.

  7. Next, start SQL Server Management Studio (SSMS)

  8. In SSMS, open the C:\Program Files (x86)\HealthCast\Lynx\CreateDb.sql file.

  9. In the CreateDb.sql file (now opened in SSMS) change the top line from use [YOUR-DATABASE-NAME-HERE] to contain the correct Lynx database name. Typically, this would look like this: use [Lynx] although your database name may be different.

  10. Run the CreateDb.sql file within SSMS.

  11. You will notice several errors that all say that certain objects (tables) are already created. You can safely ignore these errors.

  12. Now start the HealthCast Lynx service which was stopped in Step 2 of these instructions.

  13. The database update is now complete.

Uninstall

Note

A reboot of the system may be needed at the end of this procedure.

  1. Open the Windows “Programs and Features” app (Control Panel > Programs > Programs and Features). Note: Don’t use the Windows “Apps & features” app because it will cause an error when trying to uninstall Lynx.

  2. Search for the "HealthCast Lynx" item and select it

  3. Click "Uninstall" or "Remove"

  4. You may receive a warning that says, "The setup must update files or services... a reboot will be required to complete the setup." Choose "OK" to continue. Note: In our experience, a reboot does not actually need to occur despite the warning message. However, you should be prepared to reboot your system after the uninstall is finished.

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