HealthCast

Frequently Asked Questions

How do you change the default configuration on the RFIDeas proximity badge reader?

  • QwickACCESS automatically configures the reader on start up using the qaReaderCfg.hwg+ file located in the QwickACCESS folder. To change the default settings use the tool provided by RFIDeas to create a new .hwg+ file with the new settings, name the new file "qaReaderCfg.hwg+" and replace the existing qaReaderCfg.hwg+ in the QwickACCESS folder. QwickACCESS must be restarted for the new settings to take effect.

  • Warning: If workstations use different proximity badge reader configurations the readers may read the same proximity card ID differently and the user will be forced to re-register their proximity badge when traveling between these workstations.

Where is the qa.ini file?

  • qa.ini - contains QwickACCESS settings configured by the Configuration Tool.

  • On HP SmartZero Technology & ThinPro installations the qa.ini file is in /etc/qwickaccess

Where are the log files located?

  • QwickACCESS writes up to 5 sequenced log files named qa-log-<0-4>.txt. The most recent log file will always be qa-log-0.txt.

  • On HP SmartZero Technology & ThinPro installations the log files are in /tmp/

Where is the QwickACCESS folder?

  • On HP Smart Zero Technology & Thin Pro installations the QwickACCESS files are in /opt/qwickaccess/

How do I turn off VMware View Client certificate warning?

The VMware view client default setting for Certificate Checking mode is Warn before connecting to untrusted servers. HP Smart Zero and Thin Pro end point devices:

  • Smart Zero

    1. Select the wrench icon button on the Logon Dialog Panel.

    2. Change to Administrator with the Administrator/User Mode Switch.

    3. Select the wrench icon button again, then select "Edit Default Connection".

    4. Select "General".

    5. Under "Connection Security Level:" Select "Allow All Connections".

    6. Select the "OK" button to save the setting

  • ThinPro

    1. Change to Administrator with the Administrator/User Mode Switch.

    2. Select "Connections" in the "Thin Pro Control Center"

    3. Select the VMware connection from the list of connections.

    4. Select "Edit" from the menu bar on top of the list of connections.

    5. Select "General"

    6. Under "Connection Security Level:" Select "Allow All Connections".

    7. Select the "OK" button to save the setting

What is the minimum supported resolution?

  • The minimum supported resolution for operating QwickACCESS is 1024 x 768.

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